Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time across India.

Order Processing

• All orders are processed within 3-5 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

• During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery timelines:

• Metro Cities: 5-7 business days

• Other Cities & Towns: 5-10 business days

• Remote Areas: 7–14 business days

Delivery times may vary depending on courier availability and location.

Shipping Charges

• Free shipping may be available on selected products or order values.

• Standard shipping charges, if applicable, will be shown at checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp to track your shipment in real time.

Delayed or Failed Deliveries

If your order is delayed beyond the expected timeline, please contact our support team. In case of failed delivery attempts due to incorrect address or unavailability, the courier may reattempt delivery or return the package to us.

Damaged or Missing Items

If you receive a damaged package or missing item:

• Contact us within 48 hours of delivery.

• Share clear photos/videos of the package and product for verification.

International Shipping

Currently, we ship only within India.

For shipping-related queries, contact us at:

• Email: drvinnycustomersupport@gmail.com